1. Introduction
At Kvive, your privacy is integrated into our code. This policy outlines how we handle your data in compliance with the IT Act 2000 (India) and global GDPR standards. We operate on an "Opt-In" basis, meaning we only process data you explicitly allow.
2. Information We Collect
| Category | Data Collected | Purpose |
|---|---|---|
| Account | Email (Google/Apple) | Subscription Sync |
| AI Context | Active text snippets | Real-time Suggestions |
| Analytics | Anonymous Metrics | App Optimization |
3. Our "Safe Typing" Guarantee
Kvive is built to ignore sensitive input automatically. We NEVER collect or see:
- Passwords or PINs.
- Credit Card numbers or CVV codes.
- Contact list details or physical location.
- Private keystrokes not intended for AI assistance.
4. Data Protection & Security
We use industry-leading infrastructure to keep your data safe:
- Encryption: AES-256 for data at rest and TLS 1.3 for data in transit.
- Infrastructure: We use Google Firebase Cloud with restricted, role-based access.
- Anonymization: AI usage data is stripped of personal identifiers before processing.
6. Retention Policy
We keep your data only as long as your account is active. If your account is inactive for more than 2 years, your data is automatically and permanently purged from our servers.
7. Your Privacy Rights
You have full control over your digital footprint with Kvive:
- Right to Erasure: Delete your account and data instantly via app settings.
- Right to Access: Request a summary of the information we hold about you.
- Right to Withdraw: Revoke AI permissions at any time.
8. Contact Our Data Officer
For any privacy-related questions or grievances, please reach out to our team:
Email: Support@kvive.com
We aim to resolve all privacy requests within 72 hours.